The NEC
Birmingham

(01455) 557829

FAQs

ARRIVE

Doors open at 06:45pm, where a 45 minute canape reception will commence.

You will be invited to take your seats for dinner at approximately 08:00pm and dinner will be served at approximately 08:25pm.

WHATS INCLUDED?

  • Canape reception
  • 3 Course sit down meal
  • Midnight breakfast
  • Spectacular on stage entertainment
  • Disco and professional DJ
  • Undercover dodgems*
  • Professional group photography*
  • Casino tables including blackjack and roulette*
  • After dinner fairground stalls and rides such as hoopla, tin can alley, hook-a-duck, Miami, twist and waltzers *

*These items are optional- There will be a small charge on the evening
**Fun casino- All profits are donated to a chosen charity to a chosen charity clearly displayed on the evening

ITINERARY

  • 06:45- Venue opens- canape reception until 07:30
  • 08:00- Call to Dinner
  • 08:25- Dinner is served
  • 10:00- Disco and after dinner entertainment
  • 12:00- Midnight breakfast
  • 12:45- Bar closes
  • 01:00- Venue Closes

Timings are approximate.

DRESS CODE

Our guests love getting dressed up and it really does add that extra special feeling to the night, so get those glad rags out and smarten up! Please note we do not allow jeans, trainers, t-shirts or sportswear to be worn on the night. If any guests arrive wearing any of the above, you will unfortunately be refused entry into the venue.

CLOAKROOM

There will be a fully staffed cloakroom for all guests to leave any belongings free of charge. Please note that we cannot be held responsible for any loss or damage to items left in the cloakroom.

You will be provided with a ticket which must be presented when collecting your items. If you lose your ticket during the evening, you will be asked to wait until all items have been collected before any items are released.

TABLES

Should you wish to sit nearer the stage (or further away!)Please speak to a member of our Events team who will try their best to accommodate all requests. Please note tickets are allocated on a first come first serve basis.

On a Sunday, Monday, Tuesday, Wednesday and Thursday we have a minimum booking requirement of 8. On a Friday and Saturday we have a minimum booking requirement of 10.

Our round tables seat between 8-12 people. Larger numbers are split over tables located directly next to each other. You will only ever be seated with people in your party, we do not mix groups.

A table plan will be displayed in the reception area with allocated table numbers.

If you would like to do a table plan for your party, you are welcome to come and add your own names places to the table on the night during the reception, please notify a manager when you arrive and they will show you into the dining area.

DRINKS

Under no circumstances, do we allow guests to bring their own alcohol onto the premises.

We offer some exclusive ways to save money on drinks and help your evening run smoothly;

Pre-order wine for your table(s)

We strongly advise you to pre-order wine for your table(s). You will avoid having to spend time at the wine order point on the evening which can become very busy. Your wine will be waiting for you, (chilled if necessary) at your table.

Pre-order discounted drinks vouchers* or all-inclusive drinks wristbands**.

We offer great ways to save money on drinks – either by pre-ordering discounted drinks vouchers (which entitle you to a glass of wine, bottle of beer or cider or a single spirit and mixer), or buy ordering all-inclusive drinks packages. These entitle you to unlimited drinks all evening and must be bought for all your guests.

*Drinks Vouchers are non-refundable after the event and cannot be exchanged for cash on the evening.

** Please note Drinks Packages can only be purchased if one is bought for each and every guest in the party. All guests must buy the same package i.e. Party groups cannot mix package 1 and 2. For Further info please read our Terms & Conditions or speak to a member of our Events team.

Please note we do not accept any drinks order less than 2 weeks before the party date and any orders made are only confirmed once payment has been received.

ALL INCLUSIVE NIGHTS

All-inclusive party nights include unlimited beer, cider, bitter, house wine, alcopops and soft drinks all night. It excludes spirits, cocktails, champagne, fairground stalls/rides and fun casino which can be purchased separately on the evening

We operate a strict responsible drinking policy to ensure the safety and enjoyment of all of our guests.

CHARITY FUN CASINO

£5 will buy £10 of fun money for you to gamble on Roulette and Blackjack.

Please note that this is a Charity Fun Casino with all profits donated to a chosen charity clearly displayed on the evening.

Casino vouchers are available to be purchased prior to the event and on the night.

FAIRGROUND TOKENS

Tokens can be purchased in strips of 5 prior to the event priced at £5 per strip or single tokens can be purchased on the evening priced at £1 per token.

  • Fun Casino - £5 per go (5 tokens)
  • Fairground Rides - £3 per go (3 tokens)
  • Fairground stalls - £2 per go (2 tokens)

PHOTOGRAPHY

Our professional photographer will be more than happy to take formal (or informal!) photos throughout the evening. Please note photos can only be purchased on the night. They will not be available after the event.

PAYMENTS

You can provisionally hold tickets for 10 days with no obligation. We require a non-refundable/non-transferable deposit of £10 per person within the 10 days.

The remaining balance is required 8 weeks before the event. A gentle reminder will be sent out to you 2 weeks before the payment is due.

You will receive a VAT invoice via email for every payment that has been made.

We do not accept any part payments. We ask that the party organiser makes 1 payment for the deposit and 1 payment for the final balance.

Our preferred method of payment is via an electronic bank transfer. We also accept cheques made payable to Vivid Experience Ltd and debit or credit cards. Please note credit cards incur a 2% surcharge however there is no charge when using a debit card. We do not accept American Express.

Any amendments to bookings must come from the organiser named on the booking.

TICKETS

Should you require additional tickets, we will do our best to accommodate your request, but please note this depends strictly on availability. Should you require to cancel tickets please refer to our terms and conditions.

Assuming we have received your final balance payment, tickets will be sent out in the post around 2 weeks before your party date.

Tickets must be presented to security when you arrive on the night. Failure to present your tickets will result in lengthy delays while we check our systems.

MENU

We hold full allergen information in the office which can be sent to you upon request and our menu can be adapted accordingly.

We offer a set menu and regret that we are unable to prepare alternative dishes.

Menu choices for every member of your party must be submitted no less than 2 weeks before the event.